Terms & Conditions

October Tactical Promotion – “Redeem & Win” (“Promotion”) Terms and Conditions

  1. Organiser

    The Organiser of the Contest is Carlsberg Marketing Sdn Bhd [198501008089(140534-M)].

  2. Contest Period

    The Contest period is from 1 October 2022 (12.01am Malaysian Time) and will close on 30 November 2022 (11.59pm Malaysian Time).

  3. Eligibility

    This Contest is open to all non-Muslims aged 21 years or above who are residents in Malaysia. All Participants are subject to the criteria set out below, the Carlsberg Standard Terms and Conditions, the terms and conditions herein and the relevant laws of Malaysia.

    Employees of the Organiser, its associate agencies, affiliates, distributors, dealers, sponsors, advertising and promotional agencies, and members of their immediate families are not eligible to participate in this promotion.

  4. How to participate in the Promotion

    Step 1: Purchase minimum RM100 of

    1. 6 cans of Carlsberg Smooth Draught


    2. Carlsberg Danish Pilsner; or
    3. Carlsberg Special Brew

    (“Participating Brands”)

    in a single receipt from the Participating Outlets during the Promotion Period to be entitled to redeem RM10 Touch ‘n Go eWallet Credit (for West Malaysia entries) or RM10 Grab Pay Credit (for East Malaysia entries) (“Redemption

    Participating Chains:

    1. Aeon
    2. Aeon Big
    3. Bens Independent Grocer
    4. Billion
    5. Econsave
    6. Giant
    7. Hero
    8. Jaya Grocer
    9. Nirwana
    10. Pacific
    11. Redtick
    12. Star Grocer
    13. Sunshine
    14. Lotus’s
    15. TF Value
    16. The Store
    17. Village Grocer
    18. Other Super/Hypermarkets that carries Carlsberg Malaysia Products with campaign’s point of sales material (“POSM”)

    19. (Collectively referred to as “Participating Outlets”)

      Step 2: Write full name (as per Malaysia Identity Card/Passport) and IC/Passport No. on the front side of each receipt (“Proof of Purchase”). Must be clear and readable. Snap a photo of each Proof of Purchase (front) and key in Name (as per your IC) <SPACE> I/C No.<SPACE>Receipt No.<SPACE> and submit to microsite https://www.carlsbergsmoothdraught.com

    1. Only 1 Proof of Purchase per entry for the redemption. Participant(s) may submit more than one (1) entry however successful Participant is only allowed to redeem a maximum of five (5) Redemption Prize and win one (1) Weekly Prize throughout the Promotion Period.
    2. For redemption purpose, only original copy of the Proof of Purchase showing the purchase made between 1 October 2022 to 30 November 2022 is accepted as Proof of Purchase. Any damage or torn; duplicate or photocopied of Proof of Purchase will be automatically disqualified.
    3. Participants are required to safe keep the original Proof of Purchase for verification purposes, failing which, the Organiser shall forfeit the Prize. Each Participant must have a valid Touch ‘n Go ewallet account for WM entries and valid Grab account for EM entries.
    4. The Organiser will send out acknowledgment report to successful entry only through instant messaging app ‘WhatsApp’ (“Qualified Entries”).
    5. The Organiser shall be entitled to request the original Identity Card or the originals of other supporting documents/materials for verification purposes
    6. The Organiser reserves the right to disqualify and remove any Participant from the Promotion without prior notification or disclosure of information should the Participant be suspected of tampering with their entries or breach the Promotion terms and conditions.

  5. Winners, Prizes, and Terms and Conditions of Prizes

    1. There is a total of 10,000 units of RM10 Touch 'n Go eWallet Credit and 2,000 units of RM10 Grab Pay Credit to be redeemed and a total of 400 units of Fizzics Draught Beer Dispenser Weekly Prize to be won throughout the Promotion Period.
      Prize Allocation
      Redemption Prize RM10 Touch 'n Go eWallet Credit
      (West Malaysia)
      RM10 Grab Pay Credit
      (East Malaysia)
      Weekly Prize Fizzics Draught Beer Dispenser 400
      (50 units per week)
    2. All submissions are on a first-come-first-served while stocks last basis.
    3. The Organiser reserves the right to substitute the Prizes with a Prize of similar value, with or without notice.
    4. All Prizes are non-refundable, not transferrable or non-exchangeable or convertible to cash or any other items.
    5. Usage of Touch ‘n Go eWallet & Grab Pay credit shall be subject to Touch ‘n Go’s eWallet and Grab Pay Terms & Conditions, respectively.
    6. The Redemption Prize will be delivered via Touch 'n Go eWallet Reload Pin or direct credit to winner’s Touch ‘N Go eWallet account or direct credit to winner’s Grab Pay account within 14 working days from which the Participant has reverted with his/her full Touch ‘n Go eWallet ID.
    7. Organizer shall not be responsible for any delays by the service provider.

    Mechanics on Selection of Weekly Prize Winners

    1. As part of the Weekly Prize winners’ selection process, ALL Qualified Entries collected and processed by the Organiser throughout the Contest week (Promotion Period) will be allocated a set of serial numbers starting from serial number “1”.
    2. The serial numbers allocated to each Qualified Entry will be tabulated and added up to derive the total number of Qualified Entries (“Total Qualified Entries”). Assuming that the Total Qualified Entries is 5,000, the Organiser will compute and select based on the following:

      Weekly Prize Winner Selection

      Carlsberg Malaysia will select Fifty (50 winners (“Winners”) weekly at random from the entries submitted during the Entry Period. Eligible entries will be judged in accordance to these Terms and Conditions. Randomly selected using a random number generator website. The 1st to 50th number from number generator will be Weekly Prize winner. Selected Winners will be awarded subject to the Winners’ answer to the Organizer’s question

      Selection of Weekly Prize Winner Period from each Contest Week

      Week 1: 1 October - 9 October
      Week 2: 10 October - 16 October
      Week 3: 17 October - 23 October
      Week 4: 24 October - 30 October
      Week 5: 31 October - 6 November
      Week 6: 7 November - 13 November
      Week 7: 14 November - 20 November
      Week 8: 21 November - 30 November

    3. The Organiser reserves the right to not award any and/or all Prizes on the basis that there are insufficient Qualified Entries. The Organiser is entitled to only award the Prize(s) to the Qualified Entries and forfeit the remaining Prizes.
    4. Once redeemed, the Proof of Purchase is no longer valid for any other on-going promotion. The Organiser reserves the rights to disqualify the Participants’ submission for redemption of other gifts or in any other on-going Contest/Promotion with the same Proof of Purchase.
    5. The Organiser reserves the right to substitute the Prize(s) with a prize of similar value, with or without notice.
    6. The Prizes are non-refundable, non-transferable and non-exchangeable for cash credit or any other items. Prizes not redeemed within the notified period will be forfeited.
    7. The Organiser shall not be liable for any loss or damage that occurs to the prizes during the delivery process. Any additional costs (i.e. not limited to travel expenses and applicable taxes) involved to redeem or collect the prizes are to be borne solely by the winner.
    8. No substitution or transfer of Prize(s) by the Participants is permitted. The Organizer shall not be liable for any additional or incidental costs, taxes, expenses, charges, fees, losses or damage that may arise. The Organizer and its agent and employees shall not be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential losses) or personal injury suffered or sustained in connection with or arising from the Prize(s).
    9. Upon verification and confirmation, the Winners will be informed of the details of the Weekly Prize by the Organizer.

  6. Notification of Winners and Redemption of Prizes
    1. Winners will be notified via the instant messaging app ‘WhatsApp’. The winners must ensure that the data details provided to the Organiser are true, accurate, current and complete. Winners will be informed of their win as well as the verification and mode of fulfilment of the Prize(s).
    2. Winners will be notified within 30 working days from the end of the Promotion Period for very week.
    3. The winners must respond within three (3) days from the time when the Organiser sent the notification via WhatsApp. If the winner fails to respond within three (3) days, the Organiser reserves the right to substitute the winner with a subsequent name on the list.
    4. In the event that the Organiser finds the presented Proof of Purchase is not authentic or invalid then the Organiser shall be entitled to forfeit the Prize without assigning any reasons whatsoever.
    5. The Organiser shall reserve the right to award the Prize(s) to an alternative Participant at its sole discretion at any time.
    6. The Organiser’s decision on all matters relating to this Promotion shall be final, conclusive and binding. No further appeal or correspondence will be entertained.
  7. Privacy Policy

    By participating, the Participant explicitly consents that the Organiser shall store the necessary personal data of the Participant. The Participant is free to revoke his or her consent to the storage of data by sending an email to the Organiser and by doing so, the Participant is withdrawing his or her participation in this Promotion. The Organiser will use its best endeavours to keep all personal data stored for the purpose of this Promotion strictly confidential.

  8. Additional Terms
    1. The Promotion Terms and the Carlsberg Standard Terms and Conditions (collectively “Terms and Conditions”) shall be binding on all Participants who participate in this Promotion. The definitions in the Carlsberg Standard Terms and Conditions shall apply unless otherwise expressly stated in the Promotion Terms. In the event of any discrepancies between these terms and conditions and any advertising, Promotion, publicity and other materials relating to or in connection with this Promotion, the final terms and conditions on Carlsberg’s website shall prevail.
    2. b) Each Participant agrees that he/she has read and understood these Terms and Conditions and by participating in the Promotion, each participant will be deemed to have read, understood and agreed to the Terms and Conditions.
    3. The Organiser is also not responsible for any error, omission, interruption, deletion, defect, delay, failure in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of any telephone network or lines, the website, computer online systems, servers or providers, computer equipment, system, apparatus, software, failure of e-mail or receipt of entry on account of technical problems or traffic congestion on the internet and/or telecommunication services.
    4. The Organiser reserves the right to amend the Terms and Conditions without prior notice.
    5. Should the Participant have any inquiry regarding the Promotion, he/she can send a message to 018-3691421 for more information.