Terms & Conditions

Carlsberg Smooth Draught Reinforcement – “Redeem & Win” (“Promotion”) Terms and Conditions

  1. Organiser

    The Organiser of the contest is Carlsberg Marketing Sdn Bhd [198501008089(140534-M)].

  2. Promotion Period

    The Contest period is from 1 April 2022 (12.01am Malaysian Time) and will close on 31 May 2022 (11.59pm Malaysian Time).

  3. Eligibility

    This Promotion is open to all non-Muslims aged 21 years or above who are residents in Malaysia. All Participants are subject to the criteria set out below, the Carlsberg Standard Terms and Conditions, the terms and conditions herein, terms and conditions of Touch n’ Go, and the relevant laws of Malaysia.

    Employees of the Organiser, its associate agencies, affiliates, distributors, dealers, sponsors, advertising and promotional agencies, and members of their immediate families are not eligible to participate in this promotion.

  4. How to participate in the Promotion

    Step 1: Purchase 2 x 6-can pack or or 4 x 6-can pack or 1 carton of Carlsberg Smooth Draught in a single receipt from participating outlets during the Promotion Period to be entitled to redeem Touch ‘n Go eWallet credit and stand a chance to win contest prizes.

    Participating Chains:
    1. Aeon
    2. Aeon Big
    3. Bens Independent Grocer
    4. Billion
    5. Econsave
    6. Giant
    7. Hero
    8. Jaya Grocer
    9. Nirwana
    10. Pacific
    11. Redtick
    12. Star Grocer
    13. Sunshine
    14. Tesco
    15. TF Value
    16. The Store
    17. Village Grocer
    18. Carlsberg Official Store on Lazada
    19. Carlsberg Official on Shopee
    20. Potboy Groceries
    21. 99Speedmart
    22. Pandamart – Foodpanda
    23. Other Super/Hypermarkets that carries Carlsberg Malaysia Products with campaign’s point of sales material (“POSM”)

    Step 2: Write full name (as per Malaysia Identity Card/Passport) and IC/Passport No. on the front side of each proof of purchase (“Receipt”). Must be clear and readable. Snap a photo of each Receipt (front) and key in Name (as per your IC) I/C No.Receipt No. and submit to microsite https://www.carlsbergsmoothdraught.com

    1. Only one (1) receipt per entry for the redemption. Participant(s) may submit more than one (1) entry however each Participant is only allowed to redeem a maximum of five (5) Touch ‘n Go eWallet Credit throughout the Promotion Period.
    2. For redemption purpose, only original copy of the receipt showing the purchase made between 1 April 2022 to 31 May 2022 is accepted as Proof of Purchase. Any damage or torn; duplicate or photocopied of Proof of Purchase will be automatically disqualified.
    3. Participants are required to safe keep the original Proof of Purchase for verification purposes, failing which, the Organiser shall forfeit the Prize. Each Participant must have a valid Touch ‘n Go ewallet account.
    4. The Organiser will send out acknowledgment report to successful entry only through instant messaging app ‘WhatsApp’ (“Qualified Entries”).
    5. The Organiser shall be entitled to request the original Identity Card or the originals of other supporting documents/materials for verification purposes
    6. The Organiser reserves the right to disqualify and remove any Participant from the Promotion without prior notification or disclosure of information should the Participant be suspected of tampering with their entries or breach the Promotion terms and conditions.

  5. Winners, Prizes, and Terms and Conditions of Prizes
    1. The first ten thousand (10,000) Qualified Entries received within the Promotion Period will be eligible to receive the Touch ‘n Go eWallet credit (“Prize”).
      Purchase criteria Prizes
      Redemption Prize Buy 2 x 6-can pack of Carlsberg Smooth Draught RM5 Touch ‘n Go eWallet Credit
      Buy 4 x 6-can pack or 1 carton of of Carlsberg Smooth Draught RM10 Touch ‘n Go eWallet Credit
      Contest Prize A Dining Experience from Michelin Chef(2pax) 25 winners in April’22
      25 winners in May’22
    2. Each Participant can redeem a maximum of five (5) Touch ’n Go eWallet credit throughout the Promotion Period and one (1) contest prize.
    3. All submissions are on a first-come-first-served basis.
    4. The Organiser reserves the right to substitute with a Prize of similar value, with or without notice.
    5. All Touch ‘n Go eWallet credits are non-refundable, not transferrable or non-exchangeable or convertible to cash or any other items.
    6. Usage of Touch ‘n Go eWallet credit shall be subject to Touch ‘n Go’s eWallet Terms & Conditions.
    7. Qualified participant will receive the Redemption Prize within 14 working days from the date of notification from Organiser after successful verified by the Organiser. The redemption of ewallet credit will be credited to Qualified Participant via Touch ’n Go ewallet apps and the Organiser shall not be responsible for any delays by the service provider.

  6. Notification of Winners and Redemption of Prizes
    1. Winners will be notified via the instant messaging app ‘WhatsApp’. The winners must ensure that the data details provided to the Organiser are true, accurate, current and complete. Winners will be informed of their win as well as the verification and mode of fulfilment of the Prizes.
    2. Winners will be notified within 30 working days from the end of the Promotion Period for very month. The end of 1st round of promotion period is on 30th April and 2nd round is on 31st May.
    3. The winners must respond within three (3) days from the time when the Organiser sent the notification via WhatsApp. If the winner fails to respond within three (3) days, the Organiser reserves the right to substitute the winner with a subsequent name on the list.
    4. In the event that the Organiser finds the presented Proof of Purchase is not authentic or invalid then the Organiser shall be entitled to forfeit the Prize without assigning any reasons whatsoever.
    5. The Organiser shall reserve the right to award the Prize to an alternative Participant at its sole discretion at any time.
    6. The Organiser’s decision on all matters relating to this Promotion shall be final, conclusive and binding. No further appeal or correspondence will be entertained.
  7. Privacy Policy

    By participating, the Participant explicitly consents that the Organiser shall store the necessary personal data of the Participant. The Participant is free to revoke his or her consent to the storage of data by sending an email to the Organiser and by doing so, the Participant is withdrawing his or her participation in this Promotion. The Organiser will use its best endeavours to keep all personal data stored for the purpose of this Promotion strictly confidential.

  8. Additional Terms
    1. The Promotion Terms and the Carlsberg Standard Terms and Conditions (collectively “Terms and Conditions”) shall be binding on all Participants who participate in this Promotion. The definitions in the Carlsberg Standard Terms and Conditions shall apply unless otherwise expressly stated in the Promotion Terms. In the event of any discrepancies between these terms and conditions and any advertising, Promotion, publicity and other materials relating to or in connection with this Promotion, the final terms and conditions on Carlsberg’s website shall prevail.
    2. Each Participant agrees that he/she has read and understood these Terms and Conditions and by participating in the Promotion, each participant will be deemed to have read, understood and agreed to the Terms and Conditions.
    3. The Organiser is also not responsible for any error, omission, interruption, deletion, defect, delay, failure in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of any telephone network or lines, the website, computer online systems, servers or providers, computer equipment, system, apparatus, software, failure of e-mail or receipt of entry on account of technical problems or traffic congestion on the internet and/or telecommunication services.
    4. The Organiser reserves the right to amend the Terms and Conditions without prior notice.
    5. Should the Participant have any inquiry regarding the Promotion, he/she can send a message to 017-6419975 for more information.